FAQ

To apply for a residence certificate, visit our office during working hours or visit our official website to fill out the online form. Our team will guide you through the application process.

Yes, some permit services can be processed online through our official website. For more information, visit the 'Online Services' page on our website.

The processing time for a poverty certificate application usually takes 3-5 working days. Ensure all required documents are submitted to expedite the process.

You can contact us by phone at (282) 123456 or email at [email protected]. We also serve walk-in visits at our office.

Basic administrative services such as issuing poverty certificates or residence certificates are free of charge. However, some permit services may require fees as per regulations.

To update personal data, visit our office with supporting documents such as KTP and KK. Our team will assist in updating your data promptly.